Why Choose ARBELL?

It's not easy to choose the right company to handle your calls. There are many companies out there all saying the same thing.

Check out our client testimonials and video

Let's look at the facts - the reality of the situation.

You have probably worked extremely hard to establish your business, taken huge risks and made massive sacrifices.

When someone calls your business to enquire about the services/products you offer then it's absolutely critical the call is answered with a great deal of care and professionalism.

After all... it's a call you have worked so hard to achieve!

 

Questions to consider

  • Will choosing the cheapest company on the market give you what you are looking for?
  • When hiring staff do you just pay minimum wage or do you look for someone who has lots of experience and will add value to your business?
  • When you employ staff do you provide structure, training and procedures or do you just let them do their own thing?

So when you consider a Telephone Answering Service it makes sense to consider all those things you would normally consider when hiring your own staff. Call us on 01256 486580 now!


Summary of Key Benefits of using ARBELL Vs Average Call Centre

COMPARISON ARBELL AVG. CALL CENTRE
AVERAGE CALL PICK UP 4.5 SECONDS 20 SECONDS
STAFF CALLS PER HOUR 12.5 CALLS PER HOUR 30 CALLS PER HOUR
CALL QUEUEING NO YES
USE CALLER VIP LIST TO RECOGNISE IMPORTANT CLIENTS YES NO
RECEPTIONISTS WHO CAN OPERATE WITHOUT SCRIPT? YES NO
RECEPTIONISTS WHO CAN ENGAGE WITH CALLERS YES NO
RECEPTION STAFF WHO ARE ALWAYS HAPPY YES NO
RECEPTION STAFF WHO RACE THROUGH CALLS NO YES
RECEPTION STAFF WHO INTERROGATE & IRRITATE CALLERS NO YES
RECEPTION STAFF STRESS LEVELS LOW HIGH

 

MONEY BACK GUARANTEE: If you are not completely satisfied with the ARBELL service after one month we will give you your money back!

 

You haven't picked up the phone yet!? Call us on 01256 486580 now or Contact Us