Are we going mad?
You can use our service for FREE!

Special referral offer running throughout 2014 – Don’t miss out!

It’s so tragic that 45% of all calls to small businesses go unanswered – I hope you agree!!

It’s a real crime that someone would leave the comfort of secure employment, invest their hard earned money to set up a new business venture, create a wonderful website and marketing collateral yet fail at the final hurdle…
when they receive a new enquiry over the phone.

Survey results
Take a look at our 2012 Telephone Survey –
they're shocking!



HelpMany of these small businesses are oblivious to the fact there is an affordable solution to the problem.

So we need your help to educate and inform businesses you know.  If you refer ARBELL then we will reward you!  In doing so, we will benefit and so will the business you are referring!

So how can you spot a referral opportunity?

Here are our 5 top tips to finding a small business who needs us the most!

OneDoes a supplier or business owner you know regularly miss your calls? If they miss your calls they are likely to be missing many others.
An ARBELL Receptionist can answer these calls and prevent business being lost.

TwoNext time you reach a “call waiting” announcement stay on the line! Explain to the person you are calling that they do not need to rush callers off the phone to take the next call!
An ARBELL Receptionist can answer these calls!

ThreeNext time you reach an engaged tone keep persevering!
An ARBELL Receptionist can answer calls when their lines are engaged to prevent lost business and annoying customers.

FourNext time you call a business (owner) and they say “I am in the middle of something can I call you back later?” This is a classic signal that you have interrupted them. They are likely to be regularly interrupted by the phone and not working efficiently!
An ARBELL Receptionist can allow them to work without interruption and lower their stress levels at the same time!

FiveNext time you are in a meeting with someone and they answer their phone in front of you - this can be very annoying right?
Well an ARBELL Receptionist can prevent this.



Meet Bella...A WIN WIN WIN situation

If you are an existing client...

simply refer a business that could benefit from ARBELL and we will provide our service FREE for one month! There is no catch and no limit – just a great opportunity to save on your monthly fees with ARBELL!

If you are not an existing client...

then we will still reward you in one of the following ways;

  1. A commission payment ranging from £25.00 to £75.00 paid directly into your Bank Account or via cheque if you prefer. (The payment will be based on the Call Package your referral uses)
  2. Gift Vouchers (£25.00, £50.00 or £75.00, the value will again depend on the Call Package your referral selects)

Click here to refer a business to ARBELL

Referral & Reward Scheme Terms & Conditions


Client Testimonials

From the moment we started using Arbell we noticed an improvement in our relationship with both existing clients and potential clients. By having Arbell in place, if we are busy on appointments or with people in the office, people calling in are assured that they aren't being ignored. The professional manner in which the calls are answered by Arbell means that customers aren't even aware that they aren't talking to our employee and the messages relayed to us are always precise and accurate. A first class job from a first class virtual office solution company. We would have every confidence when we refer business to Arron and Arbell. Thank you once again.
John SW (A Letting Agent), November 2012

I am the owner of a significant business distributing nutritional supplements within the growing Health and Wellness Industry with a turnover of over £1 million per annum. I wanted to improve the way in which incoming calls were dealt with including a prompt response. Not only has Arbell provided me with a first class service in both respects they also give an incoming caller the impression that my business is much bigger than it already is which has reflected positively. Also the service provided by Arbell being flexible allows me to divert incoming calls quickly and easily allowing me to focus on specific tasks which otherwise I would be distracted from. I will continue to use Arbell and can without hesitation recommend them to others.
Stephen S (A Nutritional Products Distributor), January 2013

Bella to the rescue